Audio Call Recording for Cisco Collaboration Solutions and other PBXs. It uses a scalable architecture to ensure comprehensive redundancy, business continuity, investment protection and an attractive ROI. Through its web interface, there is a very easy and intuitive way to search and locate any call, find the most relevant ones, analyze and take action, and improve WFO process.
is a portfolio of value-added applications for IP based PBXs. It consists of Call Metrics (accounting-billing-cost control etc), audio call recording, Real-time and historical reporting apps for UCCe/x, and Campaign Manager for UCCe/x.
is a leading Information and Communication Technologies service provider and software developer in SE Europe. Hundreds of clients use its software applications to monitor their business operations and improve their workforce productivity. Moreover, they rely to a well-trained support team to guide them step-by-step to design, deploy and manage the MISTER CA solutions. Finally, RTEL World is committed to innovation, product enhancement and customer satisfaction.