User Dashboard with historical KPIs and reports. Compatible with Cisco CUCM
Supervisor Dashboard that manages User access rights.
User MIS Dashboard for saving and scheduling historical reports.
Presentation of real-time KPIs of cc operations. Compatible with Cisco CUCM
The MISTER Call Analytics (CA) is an innovative, best-in-class Call Analytics and billing system for organizations that use CISCO IP Telephony.
It is compatible with Cisco Call Manager and Cisco Call Manager Express for all versions. Mister CA is scalable from 10 phones to thousands of phones, we already have many client’s references with 1.000 to 10.000 phones. It has a flexible and affordable pricing model with a very small add-on investment in comparison to the hardware infrastructure.
Mister CA is not just a simple Call Analytics application, but it optimizes the administration of organization’s telephony system, taking control of daily ICT tasks. It also reduces the telecom costs identifying best call routing options. Mister Call Analytics System is scalable from small to very complex, multi national-multi currency-multi carrier installations.