Metrics CALL ANALYTICS REPORTING MISTER CA
Call Analytics
Innovative Call Analytics and Billing platform for organizations that use Cisco Collaboration Solutions and other IP PBXs.
Recording RTEL RECORDING PLATFORM MISTER CA
Call Recording
Audio Call Recording Solution for Cisco Collaboration Solutions and other IP PBXs.
Wallboards SMART & HELPFUL KPIs MISTER CA
CC W&Ds
Contact Center Wallboards & Dashboards solution is compatible with Cisco UCCe and UCCx, enabling managers to make immediate decisions and optimize performance. It includes powerful real time and historical reporting tools, API for integration with CRMs, IVR and callback enhancements.
Campaign Manager OUTBOUND MULTICHANNEL CAMPAIGNS MISTER CA
Campaign Manager
A powerful application for contact centers to create and maintain outbound multichannel campaigns (strategies). It supports in a blended way voice, sms and email campaigns.

MAKE THE MOST OF EVERY CUSTOMER INTERACTION

Every customer contact is an opportunity to make a sale, solve a problem or make a connection.

PRODUCTS
MISTER CA

Call Metrics

MISTER CA

Call Recording

MISTER CA

W&Ds

MISTER CA

Campaign Manager

Our Experienced team

We Build it with you, not for you

Looking for a custom interface or system enhancement? With over 15 years of development experience for Cisco UC, we have been helping organizations to establish brands, reimagine their business and build impactful Collab Solutions powered with the latest technologies. At RTEL we help organizations transform to the digital world.

Support

24/7/365

We stand behind our work and support organizations 24/7/365 so that business can focus on growth. For support just request a ticket via Email, Chat, Call or client section and we’ll get back to you as soon as possible.

Gallery

Real and historical reports